Frequently Asked Questions
Why aren't my emotes/bardings/etc. being updated?

Only achievements, mounts, and minions can be updated automatically based on your Lodestone profile. All other collectibles must be tracked manually.


What about things like Blue Magic spells?

The additional collections available on your profile are only visible when you are signed in.


Why aren't my achievements being updated after I set them to Public?

You will need to refresh your character to fetch the achievements after you have updated your privacy settings.


Why does the website say my character is private and keep me from selecting it?

This typically occurs when you have made your character private on another Discord account. You will need to join the Discord server so we can re-verify your identity and resolve this.


How are your ownership percentages calculated?

Ownership is calculated based on publicly available characters who have been updated on the site in the past 3 months and possess at least one collectable in a given category.

These percentages are not a reflection of the entire playerbase, but rather a subset of players who are interested in collecting things. If you are looking to collect competitively, then this is probably the data you want.


Why do achievement percentages not match the mount percentages?

Achievements are hidden by default on your Lodestone profile, which makes achievement ownership a much smaller dataset. See the statistics below for details.


How many players are tracked by FFXIV Collect?
Users
63,211
Public Characters
166,958
Active Public Characters
85,669
Active Characters with Public Achievements
41,799